When will customers receive notification about the status of ER’s N3 offering?
You will be notified directly by your state when NEMSIS 3 is required.
ER will also post an In-System Announcement on the Welcome Page of your ER account.
Additionally, ER will send an email to our customers in the state notifying them NEMSIS 3 is available.
How I be sure my billing exports will continue to work?
Contact your billing company to confirm they can accept NEMSIS 3.4.X data.
ER also has a documentation package, including sample data, that can be evaluated by your billing company.
Additionally, ER has been in contact with LifeForce and MediCount. If you have a different vendor, please contact Support@emergencyreporting.com for documentation and sample files.
How do I receive training on the NEMSIS 3 ePCR?
ER Training will be conducting weekly webinars on the new system.
Additional dedicated online or in person training can be arranged for a fee. Please contact the ER Training Department at Training@emergencyreporting.com for more information.
What if I would like project management assistance in transitioning to NEMSIS 3.
We would be happy to assist you with project assistance. Please contact our Sales team at Sales@emergencyreporting.com for a quote on your project.