Great news! You can now reset your Emergency Reporting password without having to contact your local administrator.
This article explains how to reset your password if you've forgetten it or simply want to reset it.
Since your verified email address is not any of the email addresses associated with your contact emails in the Administration Module, Read this Knowledge Base Article first.
If you don't have a verified "Email Address for Password Reset", either you or your local Administrator can set it (or change it).
Users, click here to learn how.
Administrators can click here.
On the Emergency Reporting login page, there's a new Forgot Password? link below the password field:
1. Enter your ER Username.
2. Click "Send me the link".
IMPORTANT: If you don't have an "Email Address for Password Reset" established for your account, your administrator can set this for you. To learn how, click here.
You can also set up your own Primary Email Address within My Profile. Click here to learn how.
Once you've clicked "Send me the link", the following window will appear:
3. Click "Close".
For security purposes, you may be presented with a ReCaptcha window similar to one displayed below:
5. Select the images requested by ReCaptcha.
Once you've successfully selected the specific images, you will be directed to the Create New Password window.
6. Enter your new password.
7. Verify your new password.
8. Click "Create Password".