You are most likely getting this error because you are attempting to browse to https://dod.emergencyreporting.com without a working CAC system.
Emergency Reporting handles NFIRS reporting for a number of DoD bases.
Some DoD bases require the use of special identifying smart cards (called CAC cards) to authenticate the login. To login using a CAC card, you must browse to a different URL than a normal user. (See figure below.)
Troubleshooting CAC Systems
If you’re a DoD user and you’re still getting a 403 error, please try the following before contacting support:
- Check that your CAC reader is properly plugged in.
- Check that your CAC card is fully inserted into the reader.
- Attempt logging into another website that uses CAC authentication.
- If your CAC login doesn’t work on other sites, it’s likely a problem with your CAC card or reader.
If you’re not a DoD user, click this link to login to the standard, secure page.