Virtual Thursday Frequently Asked Questions

Our Virtual Thursday webinars are free, module-specific training events designed to maximize our customers’ system knowledge. Each first and third week at 11:00 AM (Pacific), one of our Regional Training Representatives hosts this online training.

 

Who Should Attend?

Each week a new module or best practice is discussed. Anyone who uses a specific module as a part of their job is encouraged to attend. Each session covers a basic overview and provides additional in-depth information for power-users to get the most out of the system. There is no limit to the number of Virtual Thursday training events that our users can attend. 

 

How Are Topics Selected?

Our trainers rotate through a new module each week, with specific focus on best practices or new feature developments that enhance the module. Our support team also helps to determine which topics will be trained on, based on the types of questions our users are having. Finally, our customers can request topics they’d like to see training on by emailing: training@emergencyreporting.com

 

How Do I Register?

Each quarter, an email is sent out to customers with registration information for the upcoming Virtual Thursdays. The events are also posted a few days in advance in the system announcements, so by logging into the system and clicking the into the announcements section, a registration screen will appear.



How Do I Get on the Email List?

If you are not receiving the monthly Virtual Thursday invitation via email, click here to enter your name and email in the form to subscribe.

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