Adding a New User

If you have full permission to the administration section you can add a new user at any time.

Step 1: Go to the "Administration" module and click on the "Personnel List" link.


Step 2: Next click on the "Add Person" link and fill out the form as appropriate.

Note: Required fields will vary by account set up

Status will default to “Full Duty” and Fit for Duty will default to “Full Duty” If the person you are adding is not a combat firefighter who will be involved with manning an apparatus, under Fit for Duty you can set them to “Non-Combat”.

Once this portion is filled out, be sure to click the "Save" button. If you are adding multiple new users, click the "Save and Add Another User" button and then continue filling out the appropriate number of forms until all new users are entered. Once you save, you will notice more tabs along the top edge.


Step 3: Next click the "Security" tab to set up the person's system access levels.

Click on the “Has Access” to grant the access to the system as needed.

On this page you can give the new user the appropriate levels of access to modules. For example: If they are not going to do anything in the Incident module, you can leave them at no access there and just give them access to the other modules.

This matrix in the Knowledge Base will show a definition of the different levels of access to each module and what you can and cannot do with each level.

At this point you can assign the new user a log in and set up a password for them. They should change their password the first time they log in so that it will be something they can remember.

Note: The module list below you see might be different than the one here in the example depending on the package you have.

Once you are finished, be sure to click the "Save" button on this page.

At this point, the person will have access to the system, be sure to point them to the Knowledge Base for a good getting started guide.



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